We have worked with Panda since 2013, they very quickly understood our requirements, both present and future and implemented the systems with total professionalism and efficiency. They now look after all our IT requirements. Panda are a great company with friendly knowledgeable staff who always go that extra mile.
The team at Panda IT Solutions have provided JS Recruitment with exceptional customer service to date and we continue to enjoy an excellent working relationship. They are always happy to answer our questions, efficient in responding to our requests for support and diligent in ensuring issues we encounter are resolved.
Business IT Support
I have known Andy Brook for at least 10 years
He is a whizz! No matter what the problem he is never fazed
From starting by himself initially in the early days he now has a team of 5, a tight group that are only too pleased to help and if the problem cannot be resolved there and then the solution is never too far away
Having Andy on your team just takes the burden away of having to understand those new systems, leaving you to concentrate on what you know best
I have used Andy and the team @ Panda IT Solutions for the last 5 years as my "go-to" guys for all my business IT support needs as well as a hosting provider. They really know their stuff when it comes to hosting and have successfully supported my business and my customers with all manner of technical support, questions and queries. Andy and his team are fast friendly and always professional & are now an integral part of my business
We have used Panda IT Solutions for a number of years to host our email system and website. As our business grows, so have our requirements. Panda IT Solutions continue to meet our needs including business Voip phone, cloud storage and reseller web hosting packages. We cannot recommend them highly enough; very friendly, approachable and they will always go the extra mile.
The million $ question. The IT support market is saturated and its tough. We have been able to survive and grow we think because of our culture and attitude towards our customers. When you call Panda IT for support, theres no red tape, no ticketing system and no faceless technicians. When you have a problem its dealt with there and then and you will be speaking with the person who is fixing it for you. Instant support and complete transparent access to the people actually doing the work.
Yes! Remote support is part of all our support contracts, and it doesn't cost any extra. We will always offer remote support first as it means we can help you stright away. If we can't fix your issue over remote support then we will come on site
It really depends what service you are talking about and what you want from the service. IT support can be set up straight away, so we can help you the very same day. Web hosting or dedicated servers can take a day to set up, ready for you to use.
Panda IT Solutions has grown to offer 4 main services. Business IT support is our core service and our bread and butter, we have been doing it for many years. We also provide Telecoms\Broadband\VoiP, Web Design & Web Hosting. We choose these addtional services because they compliment our core service.