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Switching to a VoIP-based Phone System

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VoIP Solutions

Switching to a VoIP-based Phone System

First of all, lets cover what VoIP actually is.

 

VoIP is short for Voice over Internet Protocol and was originally launched in 1995. This phone system has changed the way we communicate as it does not require a landline or any wiring. A VoIP system can come in 3 forms.

 

You can have VoIP through a wireless phone, desktop or soft phone. Softphone is a software that sits on your computer or is downloaded to a smartphone. After you have set up your VoIP system you can dial anywhere in the world, and anyone can call you.

 

The underlying technology makes talking to people over the phone as simple as sending a direct message over social media. As long as you have a good internet connection you are good to go!

 

To perform using VoIP you will also need the following equipment which most businesses will already have! A computer, adaptor, or a specialized phone. Some VoIP services only work over your computer or a special VoIP phone, while other services allow you to use a traditional phone connected to a VoIP adapter. If you use your computer, you will need some software and an inexpensive headset and that is all.

 

Special VoIP phones plug directly into your broadband connection and operate largely like a traditional telephone. If you use a telephone with a VoIP adapter, you will be able to dial just as you always have. (1) + (2)

 

VoIP Benefits

There are so many benefits of having a VoIP-based Phone System in place for your business. Any business that already has a broadband connection can very easily add a VoIP phone system.

 

One of the main features of VoIP that makes it very appealing to the average user is the cost. Rather than paying a long-distance fee to your landline provider or racking up charges making international calls on a mobile, you pay a low fee to a VoIP provider which connects through the internet at a much cheaper rate!

 

VoIP allows you to create a bigger presence for your business; want to have an international presence in locations you are not yet in? With VoIP you can have the best of both worlds. Moving office? No problem, just take the phones to your new office, plug them in and you are ready to go!

 

It also allows you to have multiple offices working seamlessly together regardless of location. You could have offices all around the world but have them still working as one office!

 

 

Panda IT VoIP Solutions

We understand that learning what VoIP actually is can be confusing and seems more effort that it is worth however it is very simple and can benefit your business massively, especially cost! If you go with us, we do all the hard work for you to make sure your up and running in no time.

 

We offer free instillation, can import all your current contacts into the VoIP platform and provide you with any equipment you need; different handsets, wireless, desktop and softphone. We provide you with the solution that is right for you. We can even connect your voicemail to your email so voicemail messages can be accessed and listened to on any device.

 

With Panda IT there are no lengthy contracts; just a simple 30 day cancellation period meaning you are not tied down if VoIP is not for you. The other option is paying an upfront cost so it is entirely up to you!

 

As VoIP is cloud based if any of your VoIP systems ever go down (which will be mainly internet connection problems) our IT professionals can sort out most of the problems remotely meaning they can instantly take effect.

 

The VoIP service that we provide is very feature rich. We can set up IVR menus, Queuing, call recording, chat sessions, fax to email, number allocation, fraud prevention and many more necessary features that can enhance the performance of your business.

 

Make the Switch to VoIP Today!

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Sources

(1)https://www.nextiva.com/blog/how-does-voip-work.html

(2) https://www.fcc.gov/general/voice-over-internet-protocol-voip